A question? Write to us
eSIMrat is a small team, not a carrier's support desk. We answer messages ourselves: a price to correct, a promo code that no longer works, a partnership request, or simply a question before you buy.
What helps us most
A precise message takes minutes to handle; a vague one costs a round trip. Here is what we need, case by case.
A wrong price
The provider, the destination, the plan and the price shown on their site. We recompute the price per GB and fix the listing.
A dead promo code
The code and the date you tried it. We re-check it and pull it from the table if it no longer works.
A partnership
Your coverage, your per-GB rates and your affiliate terms. We test before we say yes.
Frequently asked questions
No. eSIMrat is a comparator: we list providers' plans and send you to them to buy. So an activation, top-up or refund problem is settled with the provider that sold you the plan, not with us.
We cannot touch your line, but tell us what happened anyway: if a provider piles up incidents, that changes its place in the comparator. For an immediate fix, go through their support.
Pick the "Correct a price or a detail" subject and give us the provider, the destination and the price you see on their site. Our prices come from the providers' catalogues and are refreshed at every deploy, but a promo can land between two updates.
We accept affiliate partnerships, never a bought ranking. Sponsored links are labelled, and a provider that pays does not move up a single place: the sort stays the real price per GB.
In the meantime, compare
Price per GB, provider by provider, destination by destination.